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Customer Support

Customer Support / Help Desk

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Contact us if you are having issues that need immediate attention at our toll-free number 800.324.7966!

Orion Healthcare Technology customer support services

Following the installation and implementation, Orion’s Customer Support Specialists will perform ongoing customer service and technical support to your users. Our remote diagnostic systems are often able to detect and resolve problems immediately. In addition, you will receive:

  • On-going access to clinical and technical professionals via our toll free 800 number, emails or Website via for questions or problem resolution
  • Real-time on-line support via phone conferencing (and web) for product orientation, demonstrations and user assistance
  • Free access to online tutorials and videos to assist with training and orientation
  • Periodic notices via email or phone with AccuCare Web user tips or upcoming product features

In partnership with NAADAC (National Association for Addiction Professionals), Orion Healthcare Technology offers FREE continuing education credits to our customers who participate in the online webinars.

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